Privacy Policy

1. Information you provide

We receive information you choose to send to us, such as your name, business details, email address, phone number, and the contents of a demo or support request. If you contact us by email, your email provider also supplies the information needed to deliver and respond to that message.

2. Information collected automatically

Our hosting and security providers may process standard technical information when you visit, including IP address, browser type, device information, requested pages, timestamps, and diagnostic logs. We use this information to deliver, secure, troubleshoot, and understand the website.

3. How we use information

• Respond to questions and demo requests.
• Prepare and provide requested product demonstrations.
• Operate, maintain, secure, and improve the website.
• Detect misuse, fraud, or technical problems.
• Meet legal obligations and enforce our terms.

4. How information is shared

We may share information with vendors that provide hosting, communications, analytics, security, and other operational services under appropriate restrictions. We may also disclose information when required by law, to protect rights or safety, or as part of a merger, financing, acquisition, or sale of assets. We do not sell personal information for money.

5. Retention

We retain information only for as long as reasonably needed for the purposes described here, including responding to requests, maintaining business records, resolving disputes, and satisfying legal or security requirements.

6. Security

We use reasonable administrative, technical, and organizational safeguards. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

7. Your choices and rights

Depending on where you live, you may have rights to request access, correction, deletion, restriction, or a copy of personal information. You may also object to certain uses. To make a request, contact us using the address below. We may need to verify your identity before completing it.

8. Children

This website is intended for businesses and is not directed to children under 13. We do not knowingly collect personal information from children through this website.

9. Changes to this policy

We may update this policy as our website or practices change. The effective date above identifies the latest version.

10. Contact

Questions or privacy requests can be sent to hello@vicara.ai.